1. Introduction

Welcome to Orange Crush AI ("Company", "we", "us", or "our"). This Privacy Policy applies to all products, services, and platforms offered by us, including our AI-powered assistant platform,

Citra by Orange Crush AI

.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our platforms, including but not limited to the Orange Crush AI website (

www.orangecrushai.com

) and Citra.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you voluntarily provide, including:

NameEmail addressPhone numberBusiness name and roleAny information shared through forms or chat interactions

b. Automatically Collected Information

Through cookies, usage logs, and analytics tools, we may collect:

IP addressBrowser type and versionTime zone and locationDevice type and operating systemPages visited, time spent, and interaction behavior

c. AI-Generated Interaction Data

When you use

Citra

, our AI assistant, we may collect:

Chat transcripts or message contentContext provided by you for generating responsesPreferences or behavioral signals used to enhance your experience

3. How We Use Your Information

We use your data solely to enhance your experience and provide better services. This includes:

Delivering personalized AI-generated communication viaCitraImproving our services and platform performanceResponding to inquiries or customer support requestsConducting internal analytics and performance reviewsSending updates and service-related communication

We

do not

use your data to train third-party AI systems.

4. Data Sharing and Disclosure

We do

not sell, trade, or rent

your personal data to any third parties.

We may share your data only in these limited situations:

With vendors or partners who help us deliver services (e.g., cloud hosting or email delivery), under confidentiality agreementsWhen required by law, subpoena, or legal processTo enforce our terms, protect our rights, or investigate fraud

All service providers are contractually bound to protect your data.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about youRequest correction or deletion of your dataObject to or restrict certain processing activitiesWithdraw consent for any optional data usesRequest a copy of your data in a portable format

To exercise any of these rights, please email:

[email protected]

6. Cookies and Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) to understand usage patterns and improve user experience. You can manage cookie preferences via your browser settings.

7. Data Security

We implement industry-standard security protocols, including encryption, secure server environments, and access controls to protect your data from unauthorized access, alteration, or disclosure.

8. Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data at any time.

9. Children's Privacy

Our services are not directed toward children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have done so inadvertently, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes are made constitutes your acceptance.

11. Contact Us

For any questions or concerns about this Privacy Policy or your data:

Orange Crush AI, LLC

Email: [email protected]

Website: www.orangecrushai.com